As of the date of this update, neither Sony nor Gracenote has received reports of any customers being adversely impacted by this issue. However, we take all security issues very seriously. If you use any of the Sony music management software listed below (e.g., in connection with a VAIO computer or with a Walkman portable music player), we recommend that you download the Gracenote Update and install it on your PC.
sony connect player download new version
\r\n.expand_parent_devtext-decoration: underline;display:block; \r\n.expand_parent_dev:beforetext-decoration:none;content: '+';margin-right: 5px;color:grey;text-decoration:none !important; display: inline-block; border: solid lightgrey 1px; padding: 4px; line-height:8px;font-size: .9em; \r\n.expand_parent_dev.toggleFocus:beforecontent: '-';color: grey;text-decoration: none !important;display: inline-block;border: solid lightgrey 1px;padding: 5px 6px 6px;line-height: 7px;position: relative;top: -1px; \r\n.expand_childmargin-left: 40px; display: block; \r\n.expand_parent_dev.toggleFocusfont-weight: bold; \r\n.expand_child_dev overflow:auto \r\n.expand_child_dev + p:empty display:none \r\n \r\n View previous benefits and improvements \n\nThe following benefits and improvements are also included in this update.\n\nImproves the stability of Bluetooth connection and music playbackEnhances other functions to improve general performanceImproves Bluetooth connection stabilityFixes an issue where the Noise Canceling function or Ambient Sound Mode is momentarily interruptedImproves other functions\n\n\n\nSystem Requirements\n\nAn Android device (V5.0 or later) or an iOS device (iOS 11.0 or later)An active Internet connectionThe latest version of the Sony Headphones Connect (v5.2.0 or later) application must be installedThe headphones must be connected to your Android or iOS device\n\nFile Info\n\nFile Name\n\nFirmware update 1.4.2 for WF-1000XM4\n\nFile Version\n\nVersion 1.4.2\n\nFile Size\n\n2.17 MB (2 277 280 bytes)\n\nRelease Date\n\n24-03-2022\n\nPreparation\n\nCheck the firmware version\n\nIf the firmware is version 1.4.2, you do not need to perform the update. If you're not sure, it's easy to check which version of firmware you have:\n\nLaunch the Sony Headphones Connect app.Connect your headphones to the Sony Headphones Connect app.Press the three dots (Menu button) in the upper right corner.\tSelect the Version of your device shown in the Menu. This will only be shown when the device is connected to the Sony Headphones Connect app.Confirm the firmware version.\n\nImportant Notice\n\nDO NOT turn the headphones off or tap the (power button).\tDo not perform the update in a location where the Wi-Fi signal is inconsistent, such as on a train, in a place where Wi-Fi signals become congested, or near a microwave, cordless phone, or any other devices that use the 2.4 GHz band frequency radio waves.Make sure both devices (Android or iOS device and the headphones) are fully charged.In the Sony Headphones Connect app, set the Automatic Power Off function (power-off function when non-equipped) to Do not turn off. Note: You can restore this setting after the update is complete.Disconnect all other Bluetooth devices such as wearable devices or smartwatches from your Android or iOS device before starting the update.\n\nBefore you upgrade\n\nOnce updated, the firmware cannot be reverted to an earlier version.For both Android and iOS devices, the update process will take approximately 60 minutes to complete. (The file size is about 2.17 MB)Depending on the radio wave environment and your Android or iOS device, it may take longer to complete.To update the headphones, follow the procedure below: Note: If the Automatic download of software setting is enabled (factory default setting) in the Sony Headphones Connect app, the download and transfer of update software is done automatically.\n\tDownload data from the server to the Android or iOS device.Transfer data from the Android or iOS device to the headphones. Note: The headphones can continue to play music even while downloading updates and transferring data. However, the Google Assistant and Amazon Alexa functions are not available while downloading and transferring. If the update fails, stop playing the music and try updating again.Execute the update with the headphones.\n\t\n\nDownload & Install\n\nTo update the headphones, follow the procedure below:\n\nDownload data from the server to the Android or iOS device.Transfer data from the Android or iOS device to the headphones.Execute update with the headphones.\n\nStep 1: Install the update\n\nLaunch the Sony Headphones Connect app.Connect your headphones to the Sony Headphones Connect app.\n\tIf you have never connected to the Sony Headphones Connect app before, follow the instructions on the screen to connect with headphones.If you have connected to the Sony Headphones Connect app before, select your headphones.\n\tThe download and the transfer start, after that it will automatically move to the next screen after it is complete.\t Note: When the Automatic download of software setting is enabled (factory default setting) on the Sony Headphones Connect app, download and transfer of update software is started automatically. If you have disabled the Automatic download of software setting on the Sony Headphones Connect app, download and transfer of update software is not start automatically and you will need to follow the procedure below:\n\tMake sure both the R and L sides of the headphones are connected.The following screen will be shown when the connection has been established. If an update is applicable, the message The latest headphones software is available will be displayed and you can press More info.\t\tMove to the Update Software screen. Verify that Version 1.4.2 is displayed and press START (Android) or Start (iOS).\n\tUpdate the headphones software will be displayed and you can press More info.\tMove to the Update Software screen. Verify that Version 1.4.2 is displayed and press START (Android) or Start (iOS).The update process will start and take a few minutes to complete.\t Note: During the update, the headphones turn off automatically, but please wait because they will automatically turn back on and reconnect via Bluetooth before the update is completed.When the software update is completed, press OK.\n\nStep 2: Check the update was successful\n\nAfter the update, confirm that the new version has been installed successfully by following the steps in the Check the firmware version section. If the firmware version shown is 1.4.2, the upgrade was successful.\n\nQuestions & Answers\n\nAn update error message appears.\n\nPress OK.Restart (insert them in the case and remove them from the case) the headphones.After that, restart the Sony Headphones Connect app and update again.\n\nEven though the update failed during the process, check the firmware version. If the version shown is 1.4.2, the firmware update was successful. If not, try the firmware update again. 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